About / Vitae

Christopher Krohn, Founder and Principal of CKC Impact LLC is a business executive, consultant, board advisor, and educator based in the hard-working, results-driven city of Chicago.

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In his most recent executive role, he served as General Manager and Vice President of Customer Experience for the Sears Holdings Corporation. He specializes in leading omnichannel retail and hospitality businesses through digital transformations, new business launches, and turnaround situations.

 

Areas of expertise include leadership, strategic management, e-commerce, product management, business development, digital marketing, technology, sales management, and finance.

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Prior to his appointment at Sears Holdings, he served as President of Restaurant.com, Chief Marketing Officer and VP Business Development of Carparts.com / Whitney Automotive Group, Vice President of Marketing for Harrah's Entertainment, and has also served as a Director and Advisory Board member for several startups and non-profits. He was head of marketing at Chicago Mercantile Exchange during its transition to electronic trading and preparation for its successful IPO, and was a founding Managing Director (CMO and CFO) of the digital startup exchange OneChicago LLC, which beat all competition in its market and ran successfully for 20 years.

 

Krohn has held a variety of consulting positions with leading firms such as Bain & Company, Aon Hewitt, and Accenture. Through CKC Impact, he currently consults with companies on a bespoke basis, helping drive strategic planning, growth initiatives, digital transformations and business turnarounds.

 

Earlier in his career, Krohn was a software developer and IT network infrastructure leader, and was Instructor of Computer Science at the Robert R. McCormick School of Engineering at Northwestern University. He now teaches MBA and executive education programs as Adjunct Professor of Marketing at The University of Chicago Booth School of Business.

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Krohn is an alumnus of both these schools, having earned his BA in Psychology from Northwestern and his MBA in Strategy and Finance from Chicago Booth.